Terms and Conditions

1. CONTENT:

woodini.gr reserves the right to change the content of the website at any time without prior notice.

2. LINKS TO OTHER WEBSITES:

The website contains links to third-party websites. The provision of links does not imply approval of their content. The links are provided for the convenience of users. Users visit these websites at their own risk.

3. CUSTOMER STATEMENTS:

The Customer declares that all information provided by him/her when using the Website is accurate. The Customer undertakes to cover any damage to woodini or its affiliated companies from the use of this Website and the Customer's account by persons not authorized by the Customer.

4. LIMITATION OF LIABILITY:

The company XYNOU MARIA EMMANUEL (woodini.gr) bears no responsibility for direct or indirect, positive or consequential damage that may arise from the inability to use the Website as well as from any errors, interruptions, defects or delays in the operation of the Website or in the transmission of information via it on the internet.

5. PRODUCT PRICES:

The company is not responsible for any technical, typographical or spelling errors in the prices or characteristics of the products. The prices listed, as well as the discounts, are valid for purchases only through our online store and not our physical store. In the event that a product has an unusually low price, without any specific indication justifying this, please contact us before ordering the product.

6. PERSONAL DATA:

The personal data of the Customers are used, under Law 2472/97, exclusively for the execution and confirmation of their orders, the provision of personalized services and the extraction of statistical data. These data are not transferred to third parties, except for companies collaborating with woodini, to which the customer's personal data is transferred for the purpose of sending him advertising material and personalized offers. The Customer hereby gives his consent to the storage and processing of his personal data by woodini for the purposes of executing and confirming his orders, the provision of personalized services and the extraction of statistical data and its transfer to companies collaborating with woodini for the purpose of sending him advertising material and personalized offers. The Customer has the right to access any information he has provided to us (right of access no. 12 of Law 2472/97) and to object at any time to the processing of data concerning him (right of objection no. 13 of Law 2472/97).

7. RETURN POLICY:

External – Aesthetic Defects:

The customer is obliged upon receipt to unpack and check the products to confirm the absence of external, aesthetic defects, and in the event that they exist, he is entitled to refuse receipt of the item. In the event of unconditional acceptance by the customer of the delivery of the item, it will be considered that it was delivered in excellent condition externally and without aesthetic defects.

The return of products is charged to the company:

In all cases in which products other than those sold are delivered, by type or quantity.

In the event that upon delivery the item has a damaged packaging, completely or in most of its parts, the customer must not accept receipt of the product from the outset and request its replacement, after consultation with the company.

In the event that it is determined that the item has a manufacturing defect (provided this is confirmed by the authorized repairer who provides the guarantee of good operation) or a lack of quality, which quality has been previously agreed in writing with the company.

In cases of returns at the company's expense, the products must be returned within 7 days of the company's approval of the return, in the condition in which they were received by the customer.

In cases where the company has approved a replacement or credit for a product, its return must be made together with all the documents that accompanied the product (e.g. DAT, Retail Invoice, etc.) and its complete packaging. The return of products at the company's expense will be carried out either by the company's personnel and means of transport or via courier (only with the cooperating company).

In cases where the company cancels a transaction, provided that the products have been previously received and checked by the company, the refund to the customer will be made in the same way as their payment, with the company's care. In particular, in the event of a charge via credit card, the company will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed with any action provided for based on the contract it has drawn up with the customer without the company's further responsibility.

The company, after this information, bears no responsibility for the time and manner of execution of the reversal, which is regulated by the aforementioned contract and defined by the bank of the transacting party. In the case of payment by cash, if the customer had chosen the option "pick up from the store", the refund will be made to him by the store from which the product was received. The refund of the price will be made no later than fourteen (14) working days. In the event that the products are returned incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and will proceed unilaterally and without any other party to a partial offset of its claim against the customer.

8. RIGHT OF WITHDRAWAL:

8.1 The Customer, provided that he is a natural person and concludes the sales contract for his personal use and not for professional use, i.e. the product has not been purchased with an invoice, is entitled to withdraw from the sale within a period of fourteen (14) calendar days, provided that the product packaging has not been opened and the security tapes have not been unsealed.

8.2 Start of the withdrawal period

8.3 For sales contracts, the withdrawal period begins:
i. From the day on which the product is delivered to the customer or to a third party indicated by the customer.
ii. In the case of multiple products ordered in one order, from the delivery of the last product.

8.4 This withdrawal is made without the customer being obliged to state the reasons and without any charge, provided that if the item has already been delivered, the Customer must return the product exactly in the condition in which it was received, with all its accessories, accompanying documents and its packaging in excellent condition. The return of the item is accepted only if the buyer has first paid any amount charged by the company for sending the item to him and the shipping costs for returning the item.

8.5 The declaration of withdrawal is exercised in writing or electronically and the Company is obliged to send confirmation of receipt of the declaration of withdrawal as soon as it is received. The Customer may use the template found here for this declaration.

8.6 Following the declaration of withdrawal, the Company is obliged to return the price it received. The refund to the customer will be made as follows:
i. in the case of debiting via credit card: if the price has been paid to the Company by the Bank by the time of withdrawal and return of the item, the Company will be obliged to inform the Bank of the cancellation of the transaction and the bank will proceed with any action provided for based on the contract it has drawn up with the customer. The Company, following this information, bears no responsibility for the time and manner of executing the reversal, which is regulated by the aforementioned contract.
ii. in the case of payment in cash on delivery, or by deposit into the company's bank account, the refund to the customer will be made via deposit into a bank account (IBAN) that the customer will indicate.
iii. In the case of payment via Paypal, a refund will be made with a corresponding credit to the customer's Paypal account.

8.7 The return of the products by the Customer shall be made without undue delay and in any case within fourteen (14) days from the date of notification of the withdrawal to the supplier. Under no circumstances will the Company accept products without prior written or electronic notification of the withdrawal.

8.8 O Pelátis se períptosi ypanachórisis epistréfei to proïón me diká tou éxoda kai dikí tou efthýni katá ti metaforá. Ta proïónta pou o Pelátis epithymeí na epistrépsei tha prépei na vrískontai stin ídia akrivós katástasi stin opoía parelífthisan, chorís diladí na échoun anoichtheí í aposfragistheí í na échei paraviastheí i syskevasía tous, ítoi o Pelátis tha prépei na diacheirízetai ta proïónta ópos akrivós tha épratte eán ta exétaze se fysikó katástima prin ta agorásei. Εμφάνιση περισσότερων 461 / 5.000 8.8 In the event of withdrawal, the Customer returns the product at his own expense and responsibility during transport. The products that the Customer wishes to return must be in the exact same condition in which they were received, i.e. without having been opened or unsealed or their packaging tampered with, i.e. the Customer must handle the products exactly as he would if he were examining them in a physical store before purchasing them.

8.9 The Customer is liable to compensate the company if he made use other than that necessary to establish the nature, characteristics and functioning of the goods in the period up to the declaration of withdrawal, and the Company is entitled to agree with the customer on its compensation, even by mutual offsetting.

8.10 Exceptions to withdrawal

8.11 Withdrawal is not possible in the following cases:
i. Products which are not suitable for return, for health protection or hygiene reasons, and which have been opened after delivery.
ii. In case the Customer chooses collection from the store and payment in the store, then the sale is not considered a distance contract and consequently the right of withdrawal does not apply.
iii. The value of the product is less than or equal to 30 euros (article 3i, par.1, law 2251/1994)

SAFE PRODUCTS – WARRANTY TERMS:

Each product is accompanied by a "Commercial Warranty" of good operation which is offered by the manufacturer, covered according to the specifications set by the manufacturer and at "Repair Centers" (service centers) approved by him and which comes to cover you in addition to your legal rights.

Your legal rights arising from the LEGAL WARRANTY the provisions on the sale of consumer goods and guarantees of the Civil Code (such as the right to repair or replacement - unless such action is impossible or requires disproportionate costs - the right to reduce the price, the right to withdraw from the contract - unless it is an insignificant real defect - due to a real defect or lack of an agreed quality, for a period of two (2) years from the date of delivery), of art. 5 of law 2251/1994 (such as the consumer's right to request a temporary replacement of the product, in the event that the required repair time for the product under warranty exceeds 15 working days), as well as from any other provision on consumer protection, are not affected in any way by the commercial guarantee offered by the manufacturer of the product in question. www.woodini.gr has full responsibility and assumes all commitments provided by law and its provisions regarding your rights as a consumer.